FIRE & WATER RESTORATION TESTIMONIALS
THESE TESTIMONIALS, KUDOS AND SIMPLE THANK-YOUS ARE VERY SATISFYING TO ARROW FABRICARE'S MANAGEMENT AND EMPLOYEES. THEY REINFORCE OUR RESOLVE TO CONTINUE TO DO OUR VERY BEST.
"Happy Holiday weekend Stephanie! I thought I would give a shout-out to David from Arrow! My dear friends house had a small house fire with very heavy smoke damage. They were telling me how great Arrow and David have been to work with. I happened to stop over and there was sweet David just taking care of everything. I would NEVER wish for a fire but if it happened Arrow would be the place I would go!"
Vicki P-B, Shawnee Mission, KS
(Transcribed from a phone message). "Bruce, this is Jeff C. I'm calling actually to thank you, and your team at Arrow. We had a fire last Monday, December 13th and you guys are doing our cleaning and restoration of our clothes. I can't say how deeply touched we were that you guys did such a good job. Thank you so much. I can't say enough really. I talked to Connie today, but I totally forgot to call her when you guys delivered the clothes. It really made us feel so much better to get some of our clothes back and you just did a magnificent job.
I love the way you guys work, and with that said I also informed Connie that I have a bar-b-Que team, and this spring you guys are going to have a nice bar-b-we and I won't forget you. Well, you guys have a bunch of our clothes so I really won't forget you. But anyway again, thank you very much for what you did. You really made a difference in our family. So Thank you again, we will talk to you later "
Jeff C., Kansas City, MO
"Service was excellent and quality of cleaning was great! Thanks for making this unpleasant event more bearable!"
Tim S. - Shawnee Mission, KS
We found out about Arrow at one of the worst times in our lives, after a fire in our home. And, at first, I didn't believe that anything could be done with our smokey, dirty things, but they came back to us more beautiful than ever. Thank you so much!
Traci R., Kansas City, MO
"You can't improve on perfection. You took us under your wing and made us feel like family as we made our way through racks of belongings (after our fire). Taking me to see how the process worked made me even more appreciative of your hard work. Please don't change a thing (in the way you do business). It's a wonderful business. I believe Cindy D. with Allstate sent you to us. Whoever sent you, we will be eternally grateful. I will be honored to let everyone know of the understanding, personal and professional service you provided during such a difficult time. I truly hope no one would ever need to endure this. But the compassion you showed to our family will surely be rewarded to you and each of your hard-working employees."
Forever Grateful, Kurt, Kathy and Matt M. - Kansas City
"A special "thanks" to Tracy and her crew. Tracy took the time to explain the process to me, in the midst of total chaos (a house fire), and she and her crew did their work with the most amazing attitude. They enjoy their jobs and do them with the utmost professionalism. Thanks to all."
Mary G. - Kansas City
"My house was destroyed by fire. My insurance carrier contracted with your cleaners to clean and restore my clothing insofar as possible. (Your people) have been truthful, forthright and totally professional in all dealings with me. A JOB WELL DONE!."
Irvin K. - Kansas City, MO
"Your (Fire, Smoke & Water Restoration ) staff could not have been more accommodating, efficient and professional. Yours is an excellent organization and I would highly recommend your services to any and all.Overall an 11 on a 10 point system."
Pete E. - Shawnee Mission, KS
(ed. note: Arrow Fire, Smoke & Water Restoration received this very complimentary note recently from a customer's mother!)
"I can't begin to tell you all of the things I ought to say. Some people seem to specialize in doing thoughtful deeds. You understood (my daughter's) problems and her needs. You helped because you wanted to, and found joy in being kind. Making others happy was the first thing on your mind. You make this world a better place by reaching out to others and giving from your heart. May you always be as happy as you have made my daughter. Thank you so much."
"Arrow's staff was courteous, prompt and sympathetic. The service was professional, the emergency items were cleaned and returned quickly. Thank you!"
Francis C. - Overland Park, KS
"Brad Gershon and Mike Kenig did a wonderful job on my drapes. Very, very professional and competent. Will be using this company to clean my Hunter blinds. Thanks! 5++ Stars!
Kathleen McC., Kansas City
"You all were a tremendous help to me during an incredibly stressful time. Thank you for the empathy you showed and the speed of your service during our fire damage."
"Thanks for making a difficult time SO much better."
Bev T. - Shawnee Mission, KS
"After our fire, every piece of clothing returned was in excellent condition. Out of all the vendors who performed restorations of our belongings, Arrow was the BEST."
Jamey E. - Kansas City
We recently received some nice kudos directed to our Fire and Water Restoration Division:
"Great job! Don't know how you all do it! Everything was cleaned and ready! The 'girls' were always so helpful in helping us pick up a load to take home! Everyone is always pleasant and fun to be with! Thank you all so much!"
Frank & Salli F. - Kansas City
"My family and I appreciate your company's diligence and persistence in assisting us in our hardship (home fire). Thank you very much."
Eric. J. - Kansas City