COLOR RESTORE
This Cole Hann handbag had become faded from age and use. Arrow Leathercare did an incredible job restoring this handbag by dying the leather and brought this once dead bag back to life. WOW  Here's another "destroyed" handbag brought back to life at Arrow Leathercare Services. The nasty stains are GONE!! Don't throw your stained or damaged handbag away - put new years of service into your favorite bag.
Arrow receives many complimentary letters, emails and phone calls...Following are some of the most recent ones. We're proud of our work and cherish the reputation we have earned over the years.
 One of America's premiere luxury specialty retailers sends Arrow hundreds of handbags for cleaning and restoration each year. But last week we received the ultimate evidence of this client's confidence and satisfaction - a handbag valued at nearly 50 thousand dollars...the most expensive bag trusted to Arrow to date.
The bag was in need of color restoration on parts of the surfaces due to some mishandling. Was Arrow intimidated? Certainly not. The client got the same prompt and professional services as all our customers who trust their bags to Arrow for care. The result of our work is shown in these "before" and "after" photos.  This is a sad, sad story. The owner of this classic Prada handbag had used it, used it and USED IT!! Until it was terribly scratched, faded, stained, dirty and misshapen. But the wise owner knew of a solution!...Arrow Leathercare Services, of course.  The sad story had a happy ending!
As this photo shows, the result was amazing! A cleaned and restored bag that might lead someone to think that it was brand new. Prada will be proud!  The letter following was written to Escada and as you'll read, it was highly complimentary of Arrow Fabricare's work and service. Escada kindly forwarded us a copy. The letter follows, but first, here's a little background on Escada. It is a group of companies that ranks among the worldwide market leaders for ready-to-wear women’s fashion in the high-end segment. ESCADA is sold in over 80 countries worldwide. Arrow specializes in cleaning and restoring high-end garments and leathers, including fashionable handbags like the Escada bag shown above.
This letter to Escada is from their customer, Faith R., Katonah, NY. "I am very grateful to Escada because 20 years ago I bought a black and white "zebra" like jacket which was quite expensive. It was quite a stretch for me financially since I had just graduated from business school. "About a week after I bought it, I was taking the bus to work and sat on a seat that had water on it and the black ran into the white. Naturally, I was devastated. I took the jacket back and told there were no more jackets to replace it, but you offered to clean it. I was extremely skeptical about your ability to clean it properly given the extent of the stain. About two weeks later I received the jacket back from Arrow Fabricare Services in Kansas City. The jacket was perfect and I was thrilled. Since that time I have sent any hard-to-handle problem with my clothing to Arrow and they have never disappointed me (including recently re-weaving 35 cashmere sweaters for me when moths attacked my closet). "Earlier this summer I was wearing a black and white Escada skirt when I was watering my plants and the skirt got wet and the black ran into the white. I spoke with the store manager on the phone about the situation and she was not particularly helpful. I sent the skirt to Arrow and they spent one month working on it and restored it to its original elegance. "I wanted to take the time to tell you this story because while I thought the way this was handled by the store in New York was not particularly professional, I do have you to thank for introducing me to Arrow many years ago. They do remarkable work and if you ever have clients who need work done, they really do an outstanding job. Thank you." Many thanks to Ms. Faith R. for her kind words. She is one of over 10,000 customers nationwide that put their trust and faith and treasured garments in our care every year.  Some time ago we showed on this blog some of the comments about Arrow on Yelp. If you are thinking of using Arrow for the first time and you are like most of us, other people's opinion would be important to you...good or bad to help you make your decision to utilize our services.
Fortunately for us, there are only good things about Arrow posted on Yelp! If you'd like to read some of them, click here. And, if you are a regular customer and you've got something nice to say about Arrow, be sure to add your thoughts or experiences. |
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