  | At Arrow, we love getting letters from our customers! Below is a before and after testimonial on a hand bag we received. The customer believed this bag was beyond repair. We love when we can restore a loved possession that was thought to have no hope. Hi, I am just absolutely amazed! I brought my B. Makowsky handbag in with absolutely no hope of it being able to be cleaned. A hot pink sharpie marker had been thrown in my bag and had spent a night absorbing into the leather. My beautiful metallic handbag had a rather large hot pink dot on it. I was devastated. I was blown away when I picked up the bag. Still can't believe it. The bag looks brand new. The color is fantastic. Thank you, Thank you, Thank you! L.W. |
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COLOR RESTORE
This Cole Hann handbag had become faded from age and use. Arrow Leathercare did an incredible job restoring this handbag by dying the leather and brought this once dead bag back to life. WOW  SPLASH DOWN!! When you hit the mud, you can count on Arrow to save the garment. Here are photos of the "After ATV Mishap" and the "After Arrow" versions.
Amazing, huh??!! This isn't an unusual case at Arrow. We get all the hard jobs no one else in the US will tackle. If you have a special challenge or just a routine cleaning, send your leather to Arrow.  This rough and tumble Robert Comstock Wild Austrian Chamois jacket was damaged by a substance that created a chemical burn. It was a write-off until the owner was directed to Arrow. Arrow took charge and was able to acquire a new replacement skin that we finished to a perfect match. The customer was delighted with the results. Wild Austrian Chamois is a unique leather that designer Robert Comstock uses for this limited edition ultra-fashionable rugged jacket. Comstock, an Idahoan (Sun Valley), specializes in some of the most unique suedes and leather for outerwear that is both durable and comfortable to wear in any conditions. Arrow always loves a difficult (or impossible) challenge and most often meets and exceeds customer expectations. Here's what the owner said in an email note to us: "Just a quick note to let you know that I returned from Argentina and had the pleasure that my jacket had arrived. It looks absolutely great. Thank you very much for all your help!!"  One of America's premiere luxury specialty retailers sends Arrow hundreds of handbags for cleaning and restoration each year. But last week we received the ultimate evidence of this client's confidence and satisfaction - a handbag valued at nearly 50 thousand dollars...the most expensive bag trusted to Arrow to date.
The bag was in need of color restoration on parts of the surfaces due to some mishandling. Was Arrow intimidated? Certainly not. The client got the same prompt and professional services as all our customers who trust their bags to Arrow for care. The result of our work is shown in these "before" and "after" photos.  This is an example of how Arrow can make an old, damaged, faded or scratched piece of furniture look almost new. ARROW specializes in the restoration of original beauty and condition of leather chairs and couches. All work is done by hand and can be performed in our plant or on location and your home or office. During cleaning natural oils are restored to the leather to prevent the leather from further drying and cracking. Colors are re-tinted for a new appearance. The color finishes that are used allow the leather to breathe and to retain its soft, pliable texture. A clear finish is applied to protect against soiling and to protect the surface dye.
 This is a good example of how Arrow's Leather Furniture technicians can take a faded and damaged chair that was destined for the scrap heap and bring it back to it's former glory and rightful place in your home.
Most cleaning and restoration work is donein-plant, although we may be able to restore some items onsite. Call 816-931-2452 to set up appointment for an in-home estimate.  This is a sad, sad story. The owner of this classic Prada handbag had used it, used it and USED IT!! Until it was terribly scratched, faded, stained, dirty and misshapen. But the wise owner knew of a solution!...Arrow Leathercare Services, of course.  The sad story had a happy ending!
As this photo shows, the result was amazing! A cleaned and restored bag that might lead someone to think that it was brand new. Prada will be proud!  A picture speaks louder than a 1,000 words...so we won't say much about these two photos except to say that the photos are completely un-retouched. The bag was received in the deplorable condition shown in the photo just below with a massive stain on the bottom.  A short time later, Arrow's leather masters removed the stain, re-colored, re-energized and re-ally impressed the customer who sent her bag without much hope. Arrow is doing this with hundreds of bags every week. If you have a special bag that needs this amazing Arrow Care, send it to us. Click here to get a free UPS shipping label or to get free shipping materials sent to you to send your bag at no charge. Your choice! Just follow the instructions on this web page.
 "On the recommendations of several friends, I brought what I was convinced was a completely ruined purse in for cleaning. A black roller pen had bled through the lining and out through the leather-leaving a giant ink splotch on the outside. Your professionals removed it COMPLETELY. The purse is as good as new (better, actually, since you also water-proofed it).  "Thanks so much! You've got a loyal customer (and an enthusiastic recommender) for life."
Trish B., Kansas City Ed Note: Many thanks Trish...for your business and for your kind and creative testimonial. |
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February 2015
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